Privacy

Effective August 4, 2026

kaitlian gives your business a workspace where AIs do real work. Doing that well means the AIs work with information you choose to give them. This page explains, plainly, what we keep, why we keep it, and what we will never do with it. It covers this website and the kaitlian service, operated by Kaitlian LLC.

What we collect

  • Your account. Your name and email address, used to sign you in and reach you about your service. You sign in with your Google account or with a one-time code sent to your email. Either way, there is no kaitlian password for us to hold.
  • Your workspace. The conversations, websites, videos, files, and schedules you and your team create. That content exists so the AIs can do their work, and it belongs to you.
  • Connections you choose. If you connect an outside account or tool so an AI can use it, we store what is needed to keep that connection working, and nothing more. Disconnecting removes it.
  • Messages sent from your own Mac. If you let an AI send text messages through a Mac you connect, those messages go out from your own account and your own number. We keep the message and who it went to, so the conversation works and you can see it in your workspace. The connection reaches only the conversations the work needs. Disconnect the Mac and the sending stops.
  • What you say out loud. When you talk to an AI instead of typing, your speech is turned into text so the AI can work with it. The text becomes part of that conversation, where you can see it. We do not keep a recording of the audio.
  • Billing. Payments are handled by Stripe. We keep records of your plan and usage; we never see or store your card number.
  • Basic service records. Technical logs that keep the service healthy and secure, kept only as long as they are useful for that.
  • The waitlist. If you join the waitlist, we keep what you typed into the form so we can reach out. Nothing else, and you can ask us to remove it anytime.

How your information is used

To run kaitlian for you. Your content is processed by our service providers so the AIs can work: Anthropic provides the AI, Cloudflare provides hosting, storage, and the speech processing behind talking out loud, and Stripe handles payments. A small number of specialty providers help with narrow tasks, such as web research, media search, and publishing to the social accounts you connect. Each receives only what its part of the job requires. Connected accounts you add are held in dedicated credential storage and used only to do the work you asked for. We do not use your information for advertising, and we do not combine it with data brokers or outside profiles.

Where a connection uses a Google account, kaitlian's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements: that data is used only to provide the features you asked for, never for advertising, and never sold.

What we never do

  • We never sell your information, and we never share it for advertising.
  • We never read your workspace out of curiosity. Access happens only to support you when you ask, to keep the service safe, or when the law requires it.
  • Your content is not used to train AI. Our AI provider processes it to do your work, under terms that do not permit training on it.

Where it lives, and for how long

kaitlian runs on infrastructure in the United States, so if you use it from somewhere else, your information is processed here. We keep information while your workspace is open and for a reasonable wind-down period after it closes, then delete it, except for records the law makes us hold, like billing history.

Keeping it safe

Workspaces are isolated from one another, connections to outside tools are held in dedicated secure storage, and everything moves over encrypted connections. No system is perfect, but the service is built so that the sensitive parts are the best-protected parts. If a security problem ever puts your information at real risk, we will tell you promptly and plainly, along with what we are doing about it.

Your rights and choices

These are yours wherever you live, California included, and using them never changes how we treat you:

  • See and take your content. It is yours. Ask and we will help you export it, and we will tell you what we hold about you.
  • Correct. If something we hold about you is wrong, tell us and we will fix it.
  • Delete. Close your workspace and its content is removed from the service. Ask us to delete your waitlist entry or account records and we will, unless the law makes us keep a specific record.
  • AI memory. Each person can turn their AIs' long-term memory off, or clear it, in their own settings.
  • Nothing to opt out of. We do not sell or share personal information for advertising, so there is no "do not sell" switch to flip; the answer is already no.

To use any of these, write to ian@kaitlian.com from the email on your account. If you are somewhere that gives you the right to complain to a privacy regulator, you can, though we would rather hear from you first.

The small print

kaitlian is a business tool for adults and is not directed at children; we do not knowingly collect information from anyone under 18, and we delete it if we learn we have. The workspace uses sign-in cookies and on-device preferences to work; there are no advertising trackers, here or in the product. Websites the AIs build for you are your sites, and what they collect is between you and your visitors. If this page changes in a way that matters, workspace admins hear about it directly, and the date above always tells you when it last moved.

Questions

Write to ian@kaitlian.com. A person reads it.

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